Commitment to Privacy

Last updated: April 1, 2025

1. Commitment to Privacy

At Caixilho PVC, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect the personal data of users of the website caixilhopvc.pt, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

2. Data Controller

Responsible Entity: Caixilho PVC
Contact Email: geral@caixilhopvc.pt
Address: Estrada Consiglieri Pedroso, Nº 71, Edifício E, Piso 2, R7, Queluz de Baixo

3. Personal Data Collected

We only collect the data strictly necessary to provide services and respond to requests made through the website, namely:

  • Name
  • Email
  • Phone number
  • Address (when applicable)
  • Technical data such as IP address, browser, and approximate location (via cookies)

4. Purpose of Processing

The data collected is used for the following purposes:

  • Responding to information requests and contact forms
  • Managing and executing service requests
  • Ensuring website functionality, security, and performance
  • Compliance with legal obligations

5. Legal Basis for Processing

Data is processed on the basis of:

  • Consent of the data subject
  • Performance of a contract or pre-contractual measures
  • Legal obligation
  • Legitimate interest (e.g.: security, fraud prevention, statistics)

6. Data Retention

Personal data will be retained only for as long as necessary for the purposes for which it was collected, or as long as there is a contractual relationship or legal obligation that justifies its retention.

7. Data Sharing with Third Parties

Data may be shared with service providers contracted by Caixilho PVC (e.g.: web hosting, CRM, email services), who also ensure compliance with the GDPR.

8. Cookies

This website uses cookies to improve the user experience and collect statistical browsing data. You can learn more and configure your preferences through our Cookie Policy.

9. Data Subject Rights

Under the GDPR, you have the right to:

  • Access your data
  • Rectify incorrect data
  • Request the erasure of your data (“right to be forgotten”)
  • Object to processing for marketing purposes
  • Request data portability
  • Lodge a complaint with the supervisory authority (CNPD)

10. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

11. Links to Third-Party Websites

The website caixilhopvc.pt may contain links to other websites. We are not responsible for the privacy policies of those websites. We recommend that you always read their policies.

12. Changes to this Policy

Caixilho PVC may update this policy at any time. The most recent version will always be available at caixilhopvc.pt/privacy-policy.

13. Contact

For any questions related to your privacy or to exercise your rights, please contact us:

  • Email: geral@caixilhopvc.pt
  • Address: Estrada Consiglieri Pedroso, Nº 71, Edifício E, Piso 2, R7, Queluz de Baixo